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Business Overview

Cyber Control is a technology engineering service firm providing real-time customer focused Tier 1 and Tier 2 technical support via a 21st Century "Virtual" Technical Support Service Bureau methodology to augment the Customer Care capabilities of Business-to-Business, Business-to-Government, and Business-to-Consumer operations on a cost effective basis. Through the use of talented individuals that inherently know and appreciate the end user’s position with the technology they themselves use, we provide customer satisfaction levels above traditional call centers, and build end-user confidence in our Service Bureau Support.

Multiple operation nodes for voice and data services, nationally diverse employee locations and Internet based connectivity allow us to offer services with robustness, disaster recovery and dependability beyond the capacity of traditional brick and mortar centers.